Refund policy
Return & Exchange Policy
At Seazoned Sole, we want you to love what you ordered. If something isn't right, we're here to help.
Returns We accept returns within 14 days of the delivery date. Items must be unworn, unwashed, and in their original condition with all tags attached. To initiate a return, please contact us at [your email] with your order number and reason for return.
Once your return is received and inspected, we'll notify you of the approval status. Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges We're happy to exchange items for a different size or style, subject to availability. To request an exchange, contact us within 30 days of delivery. If the item you'd like is out of stock, we'll issue store credit or a refund.
Non-Returnable Items The following items are final sale and cannot be returned or exchanged:
- Sale or clearance items
- Gift cards
- Items marked as non-returnable at the time of purchase
Damaged or Incorrect Items If you received a damaged or incorrect item, please contact us within 7 days of delivery with photos and your order number. We'll make it right at no cost to you.
Return Shipping Customers are responsible for return shipping costs unless the item is defective or we made an error. We recommend using a trackable shipping method, as we cannot be responsible for lost returns.
Questions? Reach out to us at [seazonedsole@yahoo.com] — we're happy to help !!!